Quality Policy
IC Çeşme Marina has established a quality management system that organizes the provision of SAFE MOORING FOR YACHTS, ON SEA AND LAND, MARINA MANAGEMENT TECHNICAL SERVICES and TRADE CENTER MANAGEMENT in line with the demands of its customers and the requirements of the current legislation. In this sense, the quality management system within the company covers all activities implemented in accordance with the ISO 9001 Quality Management System Standard in order to ensure that the services offered meet customer demands and the requirements of the current legislation, and to standardize the product quality in line with customer requests.

In this regard;
- To identify changing demands in a timely manner, based on the needs and expectations of relevant parties (internal/external context) and customer satisfaction, to respond quickly to demands, to complete and deliver projects on time, and to offer quality service and competitive prices.

- To follow and effectively utilize high technology to ensure continuous customer satisfaction.

- To have a customer-centric approach that allows our customers to recommend us to others.

- To gain the respect, trust, and contributions of all our customers and to improve our service quality by viewing our customers as a company and solution partner.

- To make every effort to achieve the optimum level of quality, reliability, service, and efficiency.

- To continuously improve the knowledge, experience, and service quality of our employees through in-service training organized within the framework of Quality Systems, and to utilize the awareness of continuous development and total quality management with employees at every level.

- To provide a participatory atmosphere for our employees and to benefit from this participation in the field of improvement. At the same time, to make our employees feel that they have contributed to every product created through this process, regardless of their department or role;

- To provide a regular, clean and safe working environment to increase the productivity of our employees;

- To adopt an environmentally conscious business model in line with its philosophy of serving the community.

- Our QUALITY POLICY is to work with the awareness and understanding of the importance of our activities not only for our company but also for the national economy and development, and to instill this awareness and difference in our team.